When it breaks
When it breaks
Somebody cannot work because their own equipment stopped. That is an operational problem in the costume of a personal one.
The Device Fails on a Working Day
Somebody cannot work because their own equipment has stopped. This is an operational problem wearing the costume of a personal one.
Loss and Theft
A missing device holding company data is urgent for one party and distressing for the other, and the two needs conflict within the first hour.
Upgrade Cycles You Do Not Control
The employee decides when to replace the device, and their reasons have nothing to do with the work it is doing.
Operating System Versions and Compatibility
A population of devices on different versions is a permanent condition under BYOD, and the question is how wide a spread to tolerate.
The Device That Is Too Old
Somebody is doing their job badly on inadequate equipment they own, and neither party has a comfortable way to raise it.
Shared Responsibility When Nothing Works
The arrangement splits responsibility for a single working system between two parties, and the split is invisible from inside a problem.